Phones & Voicemail


 

VOICE MAIL INSTRUCTIONS

 

HOW TO SET UP YOUR MAILBOX

  1. From any phone in the building, dial 600

     

     

     

  2. When voice mail answers, disregard prompt and enter #9 + your mailbox number – then follow prompts

     

     

     

  3. Temporary Security Code is 0000

     

     

     

  4. System will prompt you: (1 = Yes and 2 = No)

 

a:            Record your name

b:            Enter the 1st three characters of your name

c:            Select directory status YES (1)

d:            Select security code (Enter 2x)

e:            Press 1 when finished to confirm mailbox setting

 

 

Sample Greeting:  Hello, this is Jim Smith.  I am not able to receive your call right now, but please leave a message and I will return your call as soon as possible.  Or you can press “O” to return to the receptionist.

 

HOW TO RETRIEVE YOUR MESSAGES:

  1. Dial 600

     

     

     

  2. Upon hearing the greeting, disregard instructions dial 9 and your mailbox number

     

     

     

  3. Enter your password and follow instructions

 

TO RETRIEVE YOUR MESSAGES WHEN YOU ARE OUT OF THE BUILDING (i.e. FROM HOME)

  1. Dial (301) 469-0223 or (301) 299-2059

     

     

     

  2. Upon hearing the greeting dial #9 followed by your mailbox number

     

     

     

  3. Enter your password and follow instructions

 

4 = new messages

5 = send a message

6 = old messages

7 = set up options


Want your name to show up on the display on the internal phones?

Just follow these instructions,

It only takes 2 minutes!

Title: NAME CHANGE ON PHONE DISPLAY 

Problem: NAME ON PHONE LCD DISPLAY NEEDS TO BE CHANGED 

Solution:

TO ENTER A NAME ON THE DISPLAY GO TO THE EXTENSION THAT YOU WANT TO CHANGE THE NAME ON

DIAL 690 ON THE DIALPAD (WITHOUT PICKING UP THE HANDSET)

 

ENTER THE NAME (UP TO 7 CHARACTERS) USING THE CHART BELOW

(A=21 YOU WOULD PRESS THE 2 KEY THEN THE 1 KEY)

 

PRESS THE SPEED BUTTON TO COMPLETE THE PROGRAMMING PROCESS AND TO SAVE THE CHANGE

 

TO ERASE YOUR NAME:

DIAL 690 ON THE DIAL PAD

PRESS THE SPEED BUTTON TO COMPLETE THE ERASING PROCESS. CONFIRMATION TONE WILL BE HEARD AND YOUR NAME WILL BE ERASED SO THAT ONLY THE EXTENSION WILL DISPLAY.

 

 

A?21   N?62   SPACE-11
B?22   O?63
C?23   P?71
D?31   Q?74
E?32   R?72
F?33   S?73
G?41   T?81
H?42   U?82
I?43    V?83
J?51    W?91
K?52   X?92
L?53   Y?93
M?61   Z?94
 
Example: Susan H would be? 73 82 73 21 62 11 42  
These instructions can be found and downloaded on the Staff Directory Link.
 
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